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For the safety of all, CosyCasa has adhered to the Clean & Safe seal awarded by Turismo de Portugal.

Thus, we are committed to meeting the requirements defined by Turismo de Portugal, according to the guidelines of the General Directorate of Health, increasing the rigor in cleaning and disinfecting our homes.


Clean & Safe measures at CosyCasa

TRAINING TO ALL EMPLOYEES
> All Employees received information and / or specific training on:
> Internal protocol for the COVID-19 coronavirus outbreak.
> How to comply with the basic precautions for prevention and infection control in relation to the COVID-19 coronavirus outbreak, including the procedures:

  • Hand hygiene: wash your hands frequently with soap and water for at least 20 seconds or use hand sanitizer that has at least 70 ° of alcohol, covering all surfaces of your hands and rubbing them until they are dry.
  • Respiratory etiquette: cough or sneeze into the flexed forearm or use a tissue, which should then be immediately thrown away; Always wash your hands after coughing or sneezing and after blowing; Avoid touching the eyes, nose and mouth with your hands.
  • Social conduct: change the frequency and form of contact between workers and between them and customers, avoiding (when possible) close contact, handshakes, kisses, shared jobs, face-to-face meetings and sharing of food, utensils, glasses and towels.

> How to comply with daily self-monitoring to assess fever (measure body temperature and record the measurement value and time if it is above 37º), check for cough or difficulty breathing.
> How to comply with the guidelines of the General Health Directorate for cleaning surfaces and treating clothes in establishments.

INFORMATION TO ALL CUSTOMERS
> The following information is available to all customers:
> How to comply with basic precautions for prevention and infection control in relation to the COVID-19 coronavirus outbreak.
> What is the internal protocol for the COVID-19 coronavirus outbreak that you can consult here

OPERATION ENSURES
> That there is always a collaborator at the service responsible for triggering the procedures in case of suspected infection (provide the necessary assistance, deliver the Covid-19 Kit and contact the national health service): Alexandre 915 670 650 / Sylvia 916 26 94 66
> The decontamination of the isolation area whenever there are positive cases of infection and reinforcement of cleaning and disinfection whenever there are patients suspected of infection, especially on surfaces frequently handled and most used by the same, as indicated by DGS.
> The storage of waste produced by patients suspected of infection in a plastic bag that, after being closed (eg with a clamp), must be segregated and sent to a licensed operator for the management of hospital waste with biological risk.

ESTABLISHMENT ENSURES
> Washing and disinfection, in accordance with the internal protocol, of the surfaces where employees and customers circulate. ensuring the control and prevention of infections and resistance to antimicrobials.
> Regular cleaning of surfaces and objects in common use (including light switches, door handles, handrails).
> Preference will be given to wet cleaning, over dry cleaning and the use of vacuum cleaners that will be removed from our homes.
> Air renewal of closed spaces is done regularly.

THE ESTABLISHMENT HAS
> Personal protective equipment in sufficient number for all workers.
> Personal protective equipment available to customers on request and at cost (maximum capacity of the establishment).
> Stock of cleaning materials, including single-use cleaning wipes moistened with disinfectant, bleach and 70 ° alcohol.
> Dispensers of alcohol-based antiseptic solution or alcohol-based solution near the entry / exit points.
> Place to isolate people who can be detected as suspected or confirmed cases of COVID-19, which has natural ventilation and a mechanical ventilation system, has a smooth and washable coating, bathroom, stock of cleaning materials and Covid-19 Kit on request, with surgical masks and disposable gloves, thermometer, autonomous waste container, waste bags, collection bags of used clothes, water and some non-perishable foods.
> In the sanitary facilities there is equipment for washing hands with liquid soap.